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If you have to cancel an appointment with St Austell Healthcare, let us know as soon as possible by phoning 01726 871999 so we can offer it to someone else. Please leave a message with your name, date of birth and the date and time of your appointment. The voicemail is monitored regularly but please note this line is for appointment cancellations only.

You can also cancel your appointment by visiting one of our sites, or by texting the word CANCEL if you receive an appointment reminder.  

Please note appointments cannot be made or rearranged by email, our dedicated phone cancellation service or the texting option.  

This cancellation line is for appointments with clinicians at St Austell Healthcare ONLY. 

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